Insurance Claims

Dealing with roofing damage can be stressful, especially when it comes to filing an insurance claim. At Pro Roof Group, we’re here to make the process as simple and hassle-free as possible. Below, we’ve answered some common questions to help you understand how we assist you with roofing insurance claims.

How does Pro Roof Group help with the insurance claim process?

We guide you through every step of the insurance claim process. From the initial inspection to final approval, our team ensures you get the coverage you deserve for your roofing repairs or replacement. Here’s how we help:

• Free Roof Inspection: We start by thoroughly inspecting your roof to assess the damage and determine if it qualifies for an insurance claim.

• Documentation Assistance: We provide detailed documentation, including photos and reports, to support your claim. This helps your insurance adjuster understand the extent of the damage.

• Filing the Claim: We assist in submitting the necessary paperwork to your insurance company and ensure that all required information is included.

• Meeting with Adjusters: If needed, we can meet with your insurance adjuster on-site to discuss the damage and advocate on your behalf.

• Repair or Replacement: Once the claim is approved, we’ll handle all the repair or replacement work using high-quality materials and expert craftsmanship.

What type of roofing damage is typically covered by insurance?

Most insurance policies cover damage caused by sudden and accidental events such as:

• Storm Damage: This includes damage from high winds, hail, or heavy rain that can cause leaks, missing shingles, or structural issues.

• Fallen Trees or Debris: If a tree or heavy debris falls on your roof, your insurance will likely cover the cost of repairs or replacement.

• Fire Damage: Damage caused by fires, including smoke and structural damage, is typically covered by most homeowners’ policies.

It’s important to review your specific policy to understand what’s covered and any exclusions that might apply.

What should I do if my roof is damaged?

If you suspect your roof has been damaged, follow these steps:

1. Contact Pro Roof Group: Schedule a free inspection as soon as possible so we can assess the damage and provide a report for your insurance claim. 

We offer 24/7 tarping services. Please feel free to call/text or email at any time.

2. Prevent Further Damage: If it’s safe to do so, cover any exposed areas of your roof with tarps to prevent further damage, especially if a storm is ongoing.

3. File an Insurance Claim: After our inspection, we’ll guide you through the process of filing your insurance claim. The faster you file, the quicker repairs can begin.

4. Work with Your Insurance Adjuster: We’ll meet with your adjuster if needed to ensure they have all the necessary information to approve your claim.

How long does the insurance claim process take?

The timeline for the insurance claim process can vary, but it generally includes the following steps:

• Inspection: Within a few days of contacting Pro Roof Group, we’ll inspect your roof and provide documentation.

• Filing: Once the claim is filed, your insurance company will typically respond within a week or two.

• Approval: After the insurance adjuster assesses the damage, approval can take anywhere from several days to a few weeks, depending on the complexity of the claim.

• Repairs or Replacement: Once the claim is approved, we can schedule your roof repair or replacement, which usually takes a few days to complete depending on the scope of the work.

Do I need to meet with the insurance adjuster?

While it’s not always necessary for you to meet with the adjuster, it can be helpful to have Pro Roof Group present. We can walk the adjuster through the damage, provide additional documentation if needed, and advocate for the full scope of repairs required to restore your roof.

Why choose Pro Roof Group for your roofing insurance claim?

At Pro Roof Group, we make the insurance claim process easier by:

• Handling all the paperwork and documentation so you don’t have to.

• Working directly with your insurance company to ensure your claim is processed quickly and accurately.

• Providing quality roofing repairs and replacements using materials backed by manufacturer and in-house warranties.